Veuillez lire attentivement les présentes Conditions Générales de Vente et de Livraison (ci-après « les Conditions ») avant de passer toute commande. Pour toute question, contactez Dazzle Athletics par e-mail à l'adresse contact@dazzleathletics.com. Les présentes Conditions régissent les droits et obligations de Dazzle Athletics Ltd (ci-après « Dazzle Athletics » ou « la Société »), société de droit anglais et gallois immatriculée sous le numéro 14927190, dont le siège social est situé Flat 16 Hartland House, 119A Loughborough Park, Londres, SW9 8FY, Royaume-Uni, et du cocontractant (ci-après « le Client »), dans le cadre de la vente de tenues de cheerleading, tenues de cheer et tout autre produit sur mesure. N° TVA : GB511533334 | EORI : GB511533334000 Toute commande passée auprès de Dazzle Athletics vaut acceptation sans réserve des présentes Conditions, lesquelles prévalent sur tout autre document. En signant le devis, le Client confirme avoir pris connaissance, compris et accepté l'intégralité des présentes Conditions. Tous les prix sont libellés en livres sterling (GBP). Les droits de douane, taxes à l'importation et toutes charges applicables sont prépayés par Dazzle Athletics — aucun frais supplémentaire ne sera mis à la charge du Client lors de la livraison.

1.1 Avant toute commande, le Client doit consulter Dazzle Athletics afin d'obtenir un design finalisé et un devis formel. Le devis est transmis par e-mail, accompagné des présentes Conditions, et reste valable deux (2) mois à compter de sa date d'émission. Un nouveau devis est requis à l'issue de ce délai.

1.2 En retournant le devis signé avec la mention « Bon pour accord — J'ai lu et j'accepte les Conditions Générales de Vente et de Livraison », le Client confirme la commande et son acceptation pleine et entière des présentes Conditions.

1.3 Dazzle Athletics se réserve le droit de refuser l'exécution de toute commande d'un Client présentant un paiement impayé ou contesté.

1.4 Une fois le design approuvé et la production lancée, aucune modification ne sera acceptée.

1.5 Le logo Dazzle Athletics figurera sur les parties haute et basse de la tenue ou du vêtement d'entraînement, son emplacement et sa couleur étant harmonisés avec les couleurs de l'équipe.

2.1 Les visuels de produits présentés sont des représentations et ne constituent pas un engagement contractuel ferme. Des ajustements mineurs de design peuvent intervenir en cours de production en raison des contraintes de tissus, de tailles ou de fabrication. Ces ajustements n'engagent pas la responsabilité de Dazzle Athletics.

2.2 Le contrat est conclu à réception du devis signé et du paiement convenu. La production ne débute qu'après réception et encaissement du paiement.

3.1 Le Client est seul responsable du choix et de l'achat des produits.

3.2 Toute modification d'une commande (design, quantités, tissus, etc.) nécessite l'établissement d'un devis révisé.

3.3 Conformément à l'article L. 221-28 du Code de la consommation français (transposant l'article 16(c) de la Directive 2011/83/UE), le droit de rétractation ne s'applique pas aux biens confectionnés selon les spécifications du consommateur ou nettement personnalisés. En conséquence, aucun produit sur mesure ne pourra faire l'objet d'un échange ou d'un remboursement.

3.4 En cas d'annulation de la commande par le Client après le lancement de la production, aucun remboursement ne sera effectué.

3.5 En cas d'annulation de la commande par Dazzle Athletics, l'intégralité des sommes versées sera restituée au Client dans les meilleurs délais.

3.6 Aucune modification ne sera acceptée une fois la production lancée.

4.1 Le prix figurant sur la facture inclut les frais de port. L'ensemble des droits de douane, taxes à l'importation et charges applicables est prépayé et réglé par Dazzle Athletics. Le Client n'encourra aucun frais supplémentaire au moment de la livraison.

4.2 Les commandes sont expédiées directement depuis l'usine en Chine. Le prix total payé par le Client est tout compris — aucun paiement complémentaire ne sera exigé du Client lors ou après la livraison.

4.3 Supplément petite commande : Toute commande d'un montant total inférieur à 400 € sera soumise à un supplément de traitement et d’administration de 40 €. Ce supplément sera clairement détaillé sur le devis et la facture afin de couvrir les coûts fixes liés au traitement et à l'expédition des petites commandes.

5.1 Les frais d'expédition sont inclus dans le prix des produits.

5.2 La livraison est prévue dans un délai de 65 à 90 jours à compter de la date à laquelle le design final, le paiement et les informations de tailles ont tous été confirmés et reçus par Dazzle Athletics.

5.3 L'usine observe une fermeture d'environ trois (3) semaines lors du Nouvel An chinois (janvier/février). Cette période n'est pas incluse dans le délai ci-dessus.

5.4 Les délais de livraison peuvent être discutés au cas par cas, sans qu'aucune garantie ne puisse être donnée.

5.5 Les délais peuvent varier en fonction du volume de commande, de la complexité du design, du calendrier de la commande et d'événements indépendants de la volonté de Dazzle Athletics.

5.6 Il est fortement conseillé aux Clients de ne pas commander à la dernière minute. Des ajouts de dernière minute, corrections de tailles ou ajustements d'ourlets peuvent compromettre la réception des tenues avant les compétitions.

6.1 Les kits de tailles comprennent un assortiment d'échantillons pour aider les sportifs à identifier leur taille. Les kits sont disponibles pour filles/femmes (tops courts, tops longs, bodies avec short et jupe, vêtements d'entraînement) et garçons/hommes (tops longs, pantalons, shorts).

6.2 Pour les survêtements, maillots ou autres vêtements, le Client devra fournir un tableau de mensurations ou préciser les tailles. Toutes les tailles sont acceptées ; si un sportif ne trouve pas sa taille, Dazzle Athletics proposera une taille sur mesure. Une tolérance de fabrication de ±2 cm s'applique à toutes les mensurations.

6.3 Les kits de tailles sont disponibles en quantités limitées, selon le principe du premier arrivé, premier servi. L'accès ne peut être garanti. Les programmes de moins de 10 sportifs ne recevront pas de kit de tailles.

6.4 Les programmes ne disposant pas d'un kit de tailles devront fournir un tableau de mensurations complet. Une fois les tailles confirmées, Dazzle Athletics n'assume aucune responsabilité si les tailles reçues ne conviennent pas à certains sportifs.

6.5 Les anciens clients de Dazzle Athletics ne bénéficient pas d'une priorité pour les kits de tailles, sauf si leurs tenues existantes ne conviennent pas à l'équipe actuelle.

6.6 Les kits de tailles sont expédiés gratuitement. Le Client doit retourner le kit dans un délai de 8 jours suivant la réception. Un supplément de 100 € par semaine sera appliqué pour tout retard au-delà de ce délai.

6.7 Le kit de tailles doit être retourné via un service avec suivi et assurance, avec une couverture d'assurance d'au moins 400 €. Une preuve d’assurance devra être fournie en cas de perte. Les frais de retour sont à la charge du Client. En cas de perte sans numéro de suivi ni assurance, le Client sera facturé du coût de remplacement intégral.

6.8 Les kits de tailles peuvent être expédiés en 2 ou 3 colis distincts selon les types de vêtements commandés.

6.9 Une fois la facture émise et la fabrication lancée, aucune modification de taille ni retour ne sera accepté. La coupe et le dimensionnement peuvent varier légèrement selon le design. Les pantalons hommes sont fabriqués avec une longueur supplémentaire pour permettre des ajustements d'ourlet individuels — veuillez prévoir le temps nécessaire à ces retouches.

6.10 Aucune modification du tableau de tailles n'est autorisée. Seuls les ajustements de longueur (jupes, shorts, pantalons) appliqués uniformément à toutes les tailles pourront être envisagés, à la seule discrétion de Dazzle Athletics.

7.1 Un échantillon simplifié (sans strass ni logos) sera présenté au Client sous forme de photos après réception du paiement. Les couleurs et tissus présentés peuvent ne pas correspondre exactement au design final. Toutes les modifications devront être demandées avant le lancement de la production. Une fois l'échantillon approuvé, aucune réclamation ni modification de design ne sera acceptée.

7.2 Un échantillon complet (avec strass, logos et tous les détails spécifiés) peut être commandé avant la commande principale, en tant que prestation indépendante, facturée au double du prix unitaire indiqué dans le devis. Le délai de production est identique à celui d'une commande standard. L'échantillon ne sera pas déduit de la commande principale si aucune modification de design n'est apportée.

7.3 Lorsque la complexité du design d'une tenue ou d'un vêtement d'entraînement est telle que l'ajustement, la construction ou la finition ne peuvent pas être vérifiés de manière satisfaisante à partir d'un échantillon simplifié, Dazzle Athletics se réserve le droit d'exiger que le Client commande un échantillon complet (tel que décrit à l'article 7.2) avant que la production de la commande principale ne soit confirmée. Cette exigence reflète la nature sur mesure des vêtements de sport, pour lesquels des éléments tels que la coupe, la tension du tissu, les détails intégrés et la construction du vêtement influent sur l'ajustement d'une manière qui ne peut être anticipée sans prototype physique. Lorsque cette exigence s'applique, elle sera communiquée au Client par écrit au moment du devis ou avant. La commande principale ne sera pas lancée tant que l'échantillon n'aura pas été approuvé par écrit par le Client.

8.1 Dazzle Athletics conserve la propriété juridique de l'ensemble des marchandises jusqu'au paiement intégral du prix d'achat et, le cas échéant, jusqu'au retour de tous les kits de tailles. Le risque de perte ou de dommage est transféré au Client à la livraison.

9.1 Tous les designs créés par Dazzle Athletics sont protégés par les lois relatives aux droits d'auteur, à la propriété intellectuelle et aux marques en vigueur au Royaume-Uni et dans l'Union Européenne. Dazzle Athletics peut utiliser des photographies et vidéos des tenues réalisées à des fins promotionnelles, sous réserve de l'accord préalable du Client.

9.2 Chaque design est unique et adapté aux exigences spécifiques du Client.

9.3 Dazzle Athletics ne reproduira pas des designs existants provenant d'autres fournisseurs. Lorsque le Client fournit un cahier des charges inspiré de tenues existantes, des photographies de référence doivent être jointes. Sans ces éléments, Dazzle Athletics ne saurait être tenue responsable de toute reproduction involontaire d'un design protégé.

10.1 Les modalités de paiement sont les suivantes : - Paiement intégral au moment de la commande. Aucun travail de design, modélisation ou production ne débutera avant réception du paiement. - Acompte de 50 % du montant total de la commande au moment de la commande, le solde de 50 % étant dû avant l'expédition. Tous les paiements doivent être effectués par virement bancaire sur le compte suivant : - Bénéficiaire : Dazzle Athletics Ltd - Banque : Revolut - Numéro de compte : 57630348 - Code guichet (Sort Code) : 04-29-09 - IBAN : GB70 REVO 0099 6980 9500 53 - BIC : REVOGB21

10.2 Aucun autre mode de paiement ne sera accepté. Tous frais bancaires engagés par la banque du Client sont à la charge de celui-ci et ne pourront être déduits du montant de la facture.

11.1 Les marchandises seront expédiées via DHL, FedEx ou DPD. Le Client doit fournir une adresse e-mail valide, un numéro de téléphone et une adresse de livraison où une personne est disponible pour réceptionner le colis. Dazzle Athletics ne saurait être tenue responsable des retards, pertes ou problèmes des transporteurs survenus après la livraison.

11.2 Chaque colis se verra attribuer un numéro de suivi, communiqué au Client à l'expédition. Les numéros de suivi deviennent généralement actifs dans les 24 à 48 heures suivant l'expédition.

11.3 Le Client est responsable de l'exactitude de toutes les informations de livraison. Dazzle Athletics n'assume aucune responsabilité en cas de livraison échouée résultant d'une erreur dans le nom du destinataire, l'adresse, le code postal ou le numéro de téléphone.

11.4 Dans la grande majorité des cas, Dazzle Athletics gère l'ensemble des formalités douanières pour le compte du Client dans le cadre de sa tarification tout compris (voir Article 4). Dans des circonstances exceptionnelles, un transporteur peut demander au Client de fournir un numéro EORI pour le dédouanement. Le numéro EORI de Dazzle Athletics est GB511533334000. Si le Client doit obtenir son propre numéro EORI, il lui appartient d'en faire la demande ; Dazzle Athletics ne saurait être tenue responsable de tout retard en résultant.

12.1 Dès l'acceptation d'une commande et la réception du paiement, Dazzle Athletics s'engage à livrer les marchandises au Client dans le délai convenu.

12.2 Le Client bénéficie des droits légaux prévus par le droit de la consommation de l'Union Européenne (Directive 2019/771 relative aux contrats de vente de biens), notamment le droit à des biens conformes, propres à l'usage auquel ils sont destinés et conformes à la description. Ces droits ne couvrent pas la détérioration résultant d'un usage normal ou inapproprié des marchandises.

12.3 En cas de marchandises manquantes ou endommagées lors du transport, le Client doit formuler toutes les réserves nécessaires auprès de Dazzle Athletics dans un délai de sept (7) jours suivant la réception du colis.

12.4 Si un colis présente des dommages apparents à la livraison, le Client devra le refuser ou noter les dommages immédiatement et fournir des preuves photographiques. Aucune réclamation ne pourra être traitée avant réception d'un dossier complet.

12.5 Pour les défauts cachés, le Client peut demander une réparation, un remplacement ou un remboursement conformément aux droits prévus par le droit de la consommation de l'UE. La réclamation ne sera traitée qu'à la soumission de preuves suffisantes.

13.1 Si les marchandises livrées sont conformes à la commande confirmée, Dazzle Athletics n'est pas tenue d'effectuer des retouches gratuites (ajustements de taille, longueurs d'ourlets, longueurs de manches, etc.). Des retouches peuvent être réalisées par accord mutuel aux frais du Client (y compris tous les frais d'expédition).

13.2 Dazzle Athletics n'assume aucune responsabilité pour les dommages causés par un usage inapproprié ou une mauvaise manipulation. L'usure normale — incluant la transpiration, l'abrasion du tissu et l'usure des strass — ne constitue pas un motif de retouche gratuite, de remboursement ou de remplacement.

13.3 Les réclamations relatives aux articles manquants ou aux dommages d'emballage doivent être soumises par e-mail à Dazzle Athletics dans un délai de sept (7) jours suivant la livraison. Les réclamations formulées après ce délai ne seront pas prises en compte.

14.1 Dazzle Athletics collecte et traite les données personnelles fournies par le Client aux seules fins de l'exécution des commandes, de la facturation et de la communication client, conformément au Règlement Général sur la Protection des Données (RGPD — Règlement UE 2016/679) et aux législations nationales applicables.

14.2 Les données personnelles ne seront pas communiquées à des tiers, sauf dans la mesure nécessaire à l'exécution de la commande (par exemple : transporteurs, prestataires de paiement). Les données sont conservées aussi longtemps que la loi l'exige ou que les finalités pour lesquelles elles ont été collectées le justifient.

14.3 Le Client dispose des droits d'accès, de rectification, d'effacement et de limitation du traitement de ses données personnelles, ainsi que du droit d'opposition à leur utilisation. Pour exercer ces droits, contacter : contact@dazzleathletics.com. Le Client dispose également du droit d'introduire une réclamation auprès de l'autorité de contrôle compétente dans son pays de résidence (en France : la CNIL — https://www.cnil.fr).

15.1 Aucune des parties ne pourra être tenue responsable du manquement à ses obligations lorsque ce manquement résulte de circonstances indépendantes de sa volonté raisonnable, notamment : catastrophes naturelles, incendie, inondation, séisme, perturbations des transports, pannes d'électricité ou de télécommunications, épidémies ou restrictions gouvernementales.

15.2 La partie concernée doit en informer l'autre partie dans un délai de dix (10) jours ouvrés suivant la survenance de l'événement. Les deux parties s'efforceront de convenir des modalités d'exécution de leurs obligations dans un délai d'un (1) mois. Si l'événement de force majeure persiste plus de trois (3) mois, l'une ou l'autre des parties pourra résilier le contrat.

16.1 En cas de litige, le Client est invité à contacter Dazzle Athletics en premier lieu à l'adresse contact@dazzleathletics.com afin de rechercher une résolution amiable.

16.2 Si le litige ne peut être résolu directement, le Client peut recourir à un médiateur de la consommation. Conformément aux articles L. 611-1 et suivants du Code de la consommation, Dazzle Athletics propose le recours au médiateur de la consommation compétent. Les coordonnées du médiateur sont disponibles sur : https://www.economie.gouv.fr/mediation-conso.

16.3 Pour les transactions en ligne impliquant des consommateurs résidant dans l'Union Européenne, la plateforme de Règlement en Ligne des Litiges (RLL) de la Commission Européenne est disponible à l'adresse : https://ec.europa.eu/consumers/odr.

17.1 Les présentes Conditions sont régies par le droit français et interprétées conformément à celui-ci, sans préjudice des dispositions impératives de protection des consommateurs prévues par le droit de l'État membre de résidence du Client lorsque celui-ci est plus favorable.

17.2 En cas de litige non résolu à l'amiable, les tribunaux compétents seront ceux désignés par les règles applicables de l'Union Européenne, notamment le Règlement (UE) n° 1215/2012 (Bruxelles I refondu).

18.1 Si l'une des dispositions des présentes Conditions est jugée invalide ou inapplicable, les autres dispositions demeureront pleinement en vigueur.

18.2 Dazzle Athletics se réserve le droit de mettre à jour les présentes Conditions à tout moment. Les Conditions applicables à toute commande sont celles en vigueur à la date de passation de la commande. Les modifications n'affectent pas les commandes déjà confirmées.

En signant ci-dessous, le Client confirme avoir lu, compris et accepté sans réserve les Conditions Générales de Vente et de Livraison de Dazzle Athletics Ltd. Nom du club / de l'association :

_______________________________________________

Représentant autorisé : _______________________________________________

Signature : _______________________________________________

Date : _______________________________________________

Dazzle Athletics Ltd — Flat 16 Hartland House, 119A Loughborough Park, Londres SW9 8FY, Angleterre contact@dazzleathletics.com — N° TVA : GB511533334 — EORI : GB511533334000 — Company No. 14927190

Please read the following General Terms of Sale and Delivery ("Terms") carefully before placing any order. If you have any questions, contact Dazzle Athletics directly by email at contact@dazzleathletics.com. These Terms govern the rights and responsibilities of Dazzle Athletics Ltd ("Dazzle Athletics" or "the Company"), a Private Limited Company registered in England and Wales (Company No. 14927190), with its registered office at Flat 16 Hartland House, 119A Loughborough Park, London, SW9 8FY, United Kingdom, and the purchasing party ("the Client"), in connection with the sale of cheerleading uniforms, cheer uniforms, and any other bespoke products. VAT No.: GB511533334 | EORI No.: GB511533334000 Every order placed with Dazzle Athletics constitutes the Client's unreserved acceptance of these Terms, which take precedence over all other documents. By signing the quotation, the Client confirms they have read, understood, and accepted these Terms in full. All prices are denominated in Pounds Sterling (GBP). Import duties, customs taxes, and all applicable charges are prepaid by Dazzle Athletics — no additional charges will arise for the Client upon delivery.

1.1 Prior to placing an order, the Client must consult with Dazzle Athletics to obtain a finalised design and a formal quotation. The quotation will be sent by email, together with these Terms, and remains valid for two (2) months from the date of issue. A fresh quotation is required after this period.

1.2 By returning the quotation signed with the declaration "Agreed and Signed — I have read and accept the General Terms of Sale and Delivery", the Client confirms the order and full acceptance of these Terms.

1.3 Dazzle Athletics reserves the right to decline fulfilment of any order from a Client who has an outstanding or disputed payment.

1.4 Once the design has been approved and production has commenced, no further alterations will be accepted.

1.5 The Dazzle Athletics logo will be incorporated on the upper and lower portions of the uniform or practice wear, with its placement and colour harmonised with the team's designated colours.

2.1 The product designs shown are representations only and do not constitute a legally binding commitment. Minor design adjustments may occur during production to accommodate fabrics, sizes, and manufacturing requirements. Such adjustments do not create any liability for Dazzle Athletics.

2.2 The contract is established upon receipt of the signed quotation and the agreed payment. Production commences only once payment has been received and cleared.

3.1 The Client bears sole responsibility for the selection and purchase of products.

3.2 Any changes to an order (design, quantities, fabrics, etc.) require a revised quotation.

3.3 Pursuant to Article 16(c) of EU Directive 2011/83/EU on consumer rights (as transposed into applicable national law), the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised. Accordingly, no bespoke products may be exchanged or refunded.

3.4 If the Client cancels an order after production has commenced, no refund will be issued.

3.5 If Dazzle Athletics cancels an order, the full amount paid will be returned to the Client promptly.

3.6 Once production has commenced, no modifications will be accepted.

4.1 The price stated on the invoice includes shipping costs. All import duties, customs taxes, and applicable import charges are prepaid and settled by Dazzle Athletics. The Client will not incur any additional charges at the point of delivery.

4.2 Orders are dispatched directly from the factory in China. The total price paid by the Client is all-inclusive — no further payment is required from the Client upon or after delivery.

4.3 Small Order Surcharge: Any order with a total value below €400 will be subject to a handling and processing surcharge of €40. This surcharge will be clearly itemised on the quotation and invoice to cover the fixed costs associated with processing and dispatching small orders.

5.1 Shipping costs are included in the product price.

5.2 Delivery is scheduled within 65 to 90 days from the date on which the final design, payment, and sizing details have all been confirmed and received by Dazzle Athletics.

5.3 The factory observes a closure of approximately three (3) weeks during Chinese New Year (January/February). This period is not included in the timeframe above.

5.4 Delivery timeframes may be discussed on a case-by-case basis, but no guarantees can be given.

5.5 Timeframes may vary based on order volume, design complexity, timing of the order, and events outside Dazzle Athletics' reasonable control.

5.6 Clients are strongly advised not to order at the last minute. Last-minute additions, sizing corrections, or hem alterations may affect the ability to receive uniforms in time for competitions.

6.1 Sizing kits comprise a range of sample sizes to help athletes identify the correct size for their order. Kits are available for girls/women (crop tops, long tops, bodysuits with shorts and skirts, practice wear) and boys/men (long tops, trousers, shorts).

6.2 For tracksuits, jerseys, or other apparel, the Client will be asked to provide a measurement table or specify sizes. All sizes are accommodated; if an athlete cannot find their size, Dazzle Athletics will arrange a custom size. Please note a manufacturing tolerance of ±2cm applies to all measurements.

6.3 Sizing kits are available in limited quantities on a first-come, first-served basis. Access cannot be guaranteed. Programmes with fewer than 10 athletes will not receive a sizing kit.

6.4 Programmes without a sizing kit must provide a full measurement table. Once sizes are confirmed, Dazzle Athletics accepts no responsibility if the sizes received do not fit individual athletes.

6.5 Previous Dazzle Athletics clients do not receive priority for sizing kits unless their existing uniforms are unsuitable for the current team.

6.6 Sizing kits are dispatched free of charge. The Client must return the kit within 8 days of receipt. A charge of €100 per week will apply for any delay beyond this period.

6.7 The sizing kit must be returned via a tracked and insured service, with insurance cover of at least €400. Proof of insurance must be provided in the event of loss. Return shipping costs are borne by the Client. If the kit is lost without a tracking number or insurance, the Client will be invoiced for the full replacement cost.

6.8 Sizing kits may be dispatched in 2 or 3 separate parcels depending on the apparel types ordered.

6.9 Once the invoice is issued and fabrication has commenced, no size modifications or returns will be accepted. Cut and sizing may vary slightly by design. Male trousers are produced with extra length to allow for individual hem alterations — please factor in time for these adjustments.

6.10 Changes to sizing charts are not permitted. Only length adjustments (skirts, shorts, trousers) applied uniformly across all sizes may be considered, at the discretion of Dazzle Athletics.

7.1 A simplified sample (without rhinestones or logos) will be provided after payment is received. Colours and fabrics shown may not exactly match the final design. All modifications must be requested before production is launched. Once the sample is approved, no further claims or design changes will be accepted.

7.2 A fully detailed sample (with rhinestones, logos, and all specified details) may be ordered prior to the main order as a standalone commission, invoiced at double the per-unit price stated in the quotation. The production timeframe is the same as for a standard order. The sample will not be deducted from the main order if no design changes are made.

7.3 Where the complexity of a uniform or practice set design is such that fit, construction, or finish cannot be adequately verified from a simplified sample alone, Dazzle Athletics reserves the right to require the Client to commission a fully detailed sample (as described in clause 7.2) before production of the main order is confirmed. This requirement reflects the bespoke nature of activewear, where factors such as panel structure, fabric tension, embedded details, and garment construction affect fit in ways that cannot be predicted without a physical prototype. Where this requirement applies, it will be communicated to the Client in writing at or before the quotation stage. The main order will not proceed until the sample has been approved in writing by the Client.

8.1 Dazzle Athletics retains legal title to all goods until full payment of the purchase price has been received and, where applicable, all sizing kits have been returned. Risk of loss or damage transfers to the Client upon delivery.

9.1 All designs created by Dazzle Athletics are protected by copyright, intellectual property, and trademark laws in the United Kingdom and the European Union. Dazzle Athletics may use photographs and videos of completed uniforms for promotional purposes, subject to the Client's prior approval.

9.2 Each design is unique and tailored to the Client's specific requirements.

9.3 Dazzle Athletics will not reproduce existing designs from other suppliers. Where the Client provides a design brief inspired by existing uniforms, reference photographs must be supplied. Without these, Dazzle Athletics cannot accept liability for any unintentional reproduction of a protected design.

10.1 Payment options are as follows: - Full payment at the time of placing the order. No design work, modelling, or production will begin prior to receipt of payment. - A deposit of 50% of the total order value at the time of placing the order, with the remaining 50% due before dispatch. All payments must be made by bank transfer to the following account: - Beneficiary: Dazzle Athletics Ltd - Bank: Revolut - Account Number: 57630348 - Sort Code: 04-29-09 - IBAN: GB70 REVO 0099 6980 9500 53 - BIC: REVOGB21

10.2 No other payment method will be accepted. Any bank charges incurred by the Client's bank are the Client's responsibility and may not be deducted from the invoice amount.

11.1 Goods will be dispatched via DHL, FedEx, or DPD. The Client must provide a valid email address, telephone number, and a delivery address where someone is available to receive the parcel. Dazzle Athletics cannot be held liable for carrier delays, losses, or issues arising after delivery.

11.2 Every parcel will be assigned a tracking number, supplied to the Client upon dispatch. Tracking numbers typically become active within 24–48 hours of shipment.

11.3 The Client is responsible for ensuring all delivery information is accurate. Dazzle Athletics accepts no liability for failed deliveries resulting from errors in the recipient's name, address, postcode, or telephone number.

11.4 In the vast majority of cases, Dazzle Athletics handles all customs clearance on the Client's behalf as part of its all-inclusive pricing (see Article 4). In exceptional circumstances, a carrier may request an EORI number from the Client for customs clearance purposes. Dazzle Athletics' own EORI number is GB511533334000. If the Client requires an EORI number, it is their responsibility to obtain one; Dazzle Athletics cannot be held liable for any delays arising from this.

12.1 Upon acceptance of an order and receipt of payment, Dazzle Athletics commits to delivering the goods to the Client within the agreed timeframe.

12.2 The Client is entitled to the statutory rights available under EU consumer law (Directive 2019/771 on contracts for the sale of goods), including the right to goods that are in conformity with the contract, fit for purpose, and as described. These rights do not cover deterioration resulting from normal or improper use of the goods.

12.3 In the event that goods are missing or damaged in transit, the Client must raise all necessary reservations with Dazzle Athletics within seven (7) days of receiving the parcel.

12.4 If a parcel shows evident damage upon delivery, the Client should refuse it or note the damage immediately and provide photographic evidence. Claims cannot be processed until full documentation is received.

12.5 For concealed defects, the Client may request a repair, replacement, or refund as appropriate under EU consumer law. The claim will only be processed upon submission of adequate evidence.

13.1 If goods are delivered in conformity with the confirmed order, Dazzle Athletics is not obligated to carry out free alterations (size adjustments, hem lengths, sleeve lengths, etc.). Alterations may be carried out by agreement at the Client's cost (including all shipping costs).

13.2 Dazzle Athletics accepts no liability for damage caused by improper use or mishandling. Normal wear and tear — including sweat, fabric abrasion, and rhinestone wear — does not constitute grounds for free alterations, refunds, or replacements.

13.3 Claims relating to missing items or packaging damage must be submitted by email to Dazzle Athletics within seven (7) days of delivery. Claims raised after this period will not be considered.

14.1 Dazzle Athletics collects and processes personal data provided by the Client solely for the purposes of order fulfilment, invoicing, and customer communication, in accordance with the EU General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and applicable national legislation.

14.2 Personal data will not be shared with third parties except where necessary to fulfil the order (e.g. shipping carriers, payment processors). Data is retained for as long as required by law or for the purposes for which it was collected.

14.3 The Client has the right to access, rectify, erase, or restrict processing of their personal data, and to object to its use. To exercise these rights, contact: contact@dazzleathletics.com. The Client also has the right to lodge a complaint with the supervisory authority in their country of residence (in France: the CNIL — https://www.cnil.fr).

15.1 Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to: acts of God, fire, flood, earthquake, transport disruptions, power failures, telecommunications failures, epidemics, or government restrictions.

15.2 The affected party must notify the other party within ten (10) working days of the event. Both parties shall seek to agree how obligations will be fulfilled within one (1) month. If the force majeure event persists for more than three (3) months, either party may terminate the contract.

16.1 In the event of a dispute, the Client should first contact Dazzle Athletics at contact@dazzleathletics.com to seek an amicable resolution.

16.2 If the dispute cannot be resolved directly, the Client may refer the matter to a consumer mediator. In accordance with applicable EU consumer ADR legislation (Directive 2013/11/EU), Dazzle Athletics proposes recourse to a competent consumer mediator. Details of the mediator are available at: https://www.economie.gouv.fr/mediation-conso.

16.3 For online transactions involving EU-resident consumers, the European Commission's Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr.

17.1 These Terms are governed by and construed in accordance with French law, without prejudice to any mandatory consumer protection provisions of the law of the Client's country of residence where these are more favourable to the Client.

17.2 In the event of a dispute that cannot be resolved amicably, the competent courts shall be determined in accordance with applicable EU rules, in particular Regulation (EU) No 1215/2012 (Brussels I Recast).

18.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.2 Dazzle Athletics may update these Terms at any time. The Terms applicable to any order are those in force at the date the order is placed. Amendments do not affect previously confirmed orders.

By signing below, the Client confirms they have read, understood, and unreservedly accepted the General Terms of Sale and Delivery of Dazzle Athletics Ltd. Client Business / Club Name:

_______________________________________________ Authorised Representative:

_______________________________________________

Signature: _______________________________________________

Date: _______________________________________________

Dazzle Athletics Ltd — Flat 16 Hartland House, 119A Loughborough Park, London SW9 8FY, England contact@dazzleathletics.com — VAT No.: GB511533334 — EORI No.: GB511533334000 — Company No. 14927190

Please read the following General Terms of Sale and Delivery ("Terms") carefully before placing any order. If you have any questions, contact Dazzle Athletics directly by email at contact@dazzleathletics.com. These Terms govern the rights and responsibilities of Dazzle Athletics Ltd ("Dazzle Athletics" or "the Company"), a Private Limited Company registered in England and Wales (Company No. 14927190), with its registered office at Flat 16 Hartland House, 119A Loughborough Park, London, SW9 8FY, and the purchasing party ("the Client"), in connection with the sale of cheerleading uniforms, cheer uniforms, and any other bespoke products. VAT No.: GB511533334 | EORI No.: GB511533334000 Every order placed with Dazzle Athletics constitutes the Client's unreserved acceptance of these Terms, which take precedence over all other documents. By signing the quotation, the Client confirms they have read, understood, and accepted these Terms in full. All prices are denominated in Pounds Sterling (GBP). Import duties, customs taxes, and all applicable charges are prepaid by Dazzle Athletics — no additional charges will arise for the Client upon delivery.

1.1 Prior to placing an order, the Client must consult with Dazzle Athletics to obtain a finalised design and a formal quotation. The quotation will be sent by email, together with these Terms, and remains valid for two (2) months from the date of issue. A fresh quotation is required after this period.

1.2 By returning the quotation signed with the declaration "Agreed and Signed — I have read and accept the General Terms of Sale and Delivery", the Client confirms the order and full acceptance of these Terms.

1.3 Dazzle Athletics reserves the right to decline fulfilment of any order from a Client who has an outstanding or disputed payment.

1.4 Once the design has been approved and production has commenced, no further alterations will be accepted.

1.5 The Dazzle Athletics logo will be incorporated on the upper and lower portions of the uniform or practice wear, with its placement and colour harmonised with the team's designated colours.

2.1 The product designs shown are representations only and do not constitute a legally binding commitment. Minor design adjustments may occur during production to accommodate fabrics, sizes, and manufacturing requirements. Such adjustments do not create any liability for Dazzle Athletics.

2.2 The contract is established upon receipt of the signed quotation and the agreed payment. Production commences only once payment has been received and cleared.

3.1 The Client bears sole responsibility for the selection and purchase of products.

3.2 Any changes to an order (design, quantities, fabrics, etc.) require a revised quotation.

3.3 Under Regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel does not apply to goods made to the Client's specification or clearly personalised. Accordingly, no bespoke products may be exchanged or refunded.

3.4 If the Client cancels an order after production has commenced, no refund will be issued.

3.5 If Dazzle Athletics cancels an order, the full amount paid will be returned to the Client promptly.

3.6 Once production has commenced, no modifications will be accepted.

4.1 The price stated on the invoice includes shipping costs. All import duties, customs taxes, and applicable import charges are prepaid and settled by Dazzle Athletics. The Client will not incur any additional charges at the point of delivery.

4.2 Orders are dispatched directly from the factory in China. The total price paid by the Client is all-inclusive — no further payment is required from the Client upon or after delivery.

4.3 Small Order Surcharge: Any order with a total value below £400 will be subject to a handling and processing surcharge of £40. This surcharge will be clearly itemised on the quotation and invoice to cover the fixed costs associated with processing and dispatching small orders.

5.1 Shipping costs are included in the product price.

5.2 Delivery is scheduled within 65 to 90 days from the date on which the final design, payment, and sizing details have all been confirmed and received by Dazzle Athletics.

5.3 The factory observes a closure of approximately three (3) weeks during Chinese New Year (January/February). This period is not included in the timeframe above.

5.4 Delivery timeframes may be discussed on a case-by-case basis, but no guarantees can be given.

5.5 Timeframes may vary based on order volume, design complexity, timing of the order, and events outside Dazzle Athletics' reasonable control.

5.6 Clients are strongly advised not to order at the last minute. Last-minute additions, sizing corrections, or hem alterations may affect the ability to receive uniforms in time for competitions.

6.1 Sizing kits comprise a range of sample sizes to help athletes identify the correct size for their order. Kits are available for girls/women (crop tops, long tops, bodysuits with shorts and skirts, practice wear) and boys/men (long tops, trousers, shorts).

6.2 For tracksuits, jerseys, or other apparel, the Client will be asked to provide a measurement table or specify sizes. All sizes are accommodated; if an athlete cannot find their size, Dazzle Athletics will arrange a custom size. Please note a manufacturing tolerance of ±2cm applies to all measurements.

6.3 Sizing kits are available in limited quantities on a first-come, first-served basis. Access cannot be guaranteed. Programmes with fewer than 10 athletes will not receive a sizing kit.

6.4 Programmes without a sizing kit must provide a full measurement table. Once sizes are confirmed, Dazzle Athletics accepts no responsibility if the sizes received do not fit individual athletes.

6.5 Previous Dazzle Athletics clients do not receive priority for sizing kits unless their existing uniforms are unsuitable for the current team.

6.6 Sizing kits are dispatched free of charge. The Client must return the kit within 8 days of receipt. A charge of £100 per week will apply for any delay beyond this period.

6.7 The sizing kit must be returned via a tracked and insured service, with insurance cover of at least £400. Proof of insurance must be provided in the event of loss. Return shipping costs are borne by the Client. If the kit is lost without a tracking number or insurance, the Client will be invoiced for the full replacement cost.

6.8 Sizing kits may be dispatched in 2 or 3 separate parcels depending on the apparel types ordered.

6.9 Once the invoice is issued and fabrication has commenced, no size modifications or returns will be accepted. Cut and sizing may vary slightly by design. Male trousers are produced with extra length to allow for individual hem alterations — please factor in time for these adjustments.

6.10 Changes to sizing charts are not permitted. Only length adjustments (skirts, shorts, trousers) applied uniformly across all sizes may be considered, at the discretion of Dazzle Athletics.

7.1 A simplified sample (without rhinestones or logos) will be provided after payment is received. Colours and fabrics shown may not exactly match the final design. All modifications must be requested before production is launched. Once the sample is approved, no further claims or design changes will be accepted.

7.2 A fully detailed sample (with rhinestones, logos, and all specified details) may be ordered prior to the main order as a standalone commission, invoiced at double the per-unit price stated in the quotation. The production timeframe is the same as for a standard order. The sample will not be deducted from the main order if no design changes are made.

7.3 Where the complexity of a uniform or practice set design is such that fit, construction, or finish cannot be adequately verified from a simplified sample alone, Dazzle Athletics reserves the right to require the Client to commission a fully detailed sample (as described in clause 7.2) before production of the main order is confirmed. This requirement reflects the bespoke nature of activewear, where factors such as panel structure, fabric tension, embedded details, and garment construction affect fit in ways that cannot be predicted without a physical prototype. Where this requirement applies, it will be communicated to the Client in writing at or before the quotation stage. The main order will not proceed until the sample has been approved in writing by the Client.

8.1 Dazzle Athletics retains legal title to all goods until full payment of the purchase price has been received and, where applicable, all sizing kits have been returned. Risk of loss or damage transfers to the Client upon delivery.

9.1 All designs created by Dazzle Athletics are protected by the copyright, intellectual property, and trademark laws of the United Kingdom. Dazzle Athletics may use photographs and videos of completed uniforms for promotional purposes, subject to the Client's prior approval.

9.2 Each design is unique and tailored to the Client's specific requirements.

9.3 Dazzle Athletics will not reproduce existing designs from other suppliers. Where the Client provides a design brief inspired by existing uniforms, reference photographs must be supplied. Without these, Dazzle Athletics cannot accept liability for any unintentional reproduction of a protected design.

10.1 Payment options are as follows: - Full payment at the time of placing the order. No design work, modelling, or production will begin prior to receipt of payment. - A deposit of 50% of the total order value at the time of placing the order, with the remaining 50% due before dispatch. All payments must be made by bank transfer to the following account: - Beneficiary: Dazzle Athletics Ltd - Bank: Revolut - Account Number: 57630348 - Sort Code: 04-29-09 - IBAN: GB70 REVO 0099 6980 9500 53 - BIC: REVOGB21

10.2 No other payment method will be accepted. Any bank charges incurred by the Client's bank are the Client's responsibility and may not be deducted from the invoice amount.

11.1 Goods will be dispatched via DHL, FedEx, or DPD. The Client must provide a valid email address, telephone number, and a delivery address where someone is available to receive the parcel. Dazzle Athletics cannot be held liable for carrier delays, losses, or issues arising after delivery.

11.2 Every parcel will be assigned a tracking number, supplied to the Client upon dispatch. Tracking numbers typically become active within 24–48 hours of shipment.

11.3 The Client is responsible for ensuring all delivery information is accurate. Dazzle Athletics accepts no liability for failed deliveries resulting from errors in the recipient's name, address, postcode, or telephone number.

11.4 EORI Number: In the vast majority of cases, Dazzle Athletics handles all customs clearance on the Client’s behalf as part of its all-inclusive pricing (see Article 4). In exceptional circumstances, a carrier may request an EORI number from the Client for customs clearance purposes. Dazzle Athletics’ own EORI number is GB511533334000. If the Client requires an EORI number, it is their responsibility to obtain one; Dazzle Athletics cannot be held liable for any delays arising from this.

12.1 Upon acceptance of an order and receipt of payment, Dazzle Athletics commits to delivering the goods to the Client within the agreed timeframe.

12.2 The Client is entitled to the statutory rights available under the Consumer Rights Act 2015, including the right to goods that are of satisfactory quality, fit for purpose, and as described. These rights do not cover deterioration resulting from normal or improper use of the goods.

12.3 In the event that goods are missing or damaged in transit, the Client must raise all necessary reservations with Dazzle Athletics within seven (7) days of receiving the parcel.

12.4 If a parcel shows evident damage upon delivery, the Client should refuse it or note the damage immediately and provide photographic evidence. Claims cannot be processed until full documentation is received.

12.5 For concealed defects, the Client may request a repair, replacement, or refund as appropriate under the Consumer Rights Act 2015. The claim will only be processed upon submission of adequate evidence.

13.1 If goods are delivered in conformity with the confirmed order, Dazzle Athletics is not obligated to carry out free alterations (size adjustments, hem lengths, sleeve lengths, etc.). Alterations may be carried out by agreement at the Client's cost (including all shipping costs).

13.2 Dazzle Athletics accepts no liability for damage caused by improper use or mishandling. Normal wear and tear — including sweat, fabric abrasion, and rhinestone wear — does not constitute grounds for free alterations, refunds, or replacements.

13.3 Claims relating to missing items or packaging damage must be submitted by email to Dazzle Athletics within seven (7) days of delivery. Claims raised after this period will not be considered.

14.1 Dazzle Athletics collects and processes personal data provided by the Client solely for the purposes of order fulfilment, invoicing, and customer communication, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

14.2 Personal data will not be shared with third parties except where necessary to fulfil the order (e.g. shipping carriers, payment processors). Data is retained for as long as required by law or for the purposes for which it was collected.

14.3 The Client has the right to access, rectify, erase, or restrict processing of their personal data, and to object to its use. To exercise these rights, contact: contact@dazzleathletics.com. The Client also has the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

15.1 Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to: acts of God, fire, flood, earthquake, transport disruptions, power failures, telecommunications failures, epidemics, or government restrictions.

15.2 The affected party must notify the other party within ten (10) working days of the event. Both parties shall seek to agree how obligations will be fulfilled within one (1) month. If the force majeure event persists for more than three (3) months, either party may terminate the contract.

16.1 In the event of a dispute, the Client should first contact Dazzle Athletics at contact@dazzleathletics.com to seek an amicable resolution.

16.2 If the dispute cannot be resolved directly, the Client may refer the matter to an approved Alternative Dispute Resolution (ADR) provider. Information on approved ADR schemes is available from the Chartered Trading Standards Institute: https://www.tradingstandards.uk/commercial-services/adr-approved-bodies

16.3 For online transactions involving EU-resident consumers, the European Commission’s Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr

17.1 These Terms are governed by and construed in accordance with the laws of England and Wales. In the event of a dispute, the parties shall first seek an amicable resolution.

17.2 If no amicable resolution is reached, the courts of England and Wales shall have exclusive jurisdiction to hear any dispute arising out of or in connection with these Terms.

18.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.2 Dazzle Athletics may update these Terms at any time. The Terms applicable to any order are those in force at the date the order is placed. Amendments do not affect previously confirmed orders.

By signing below, the Client confirms they have read, understood, and unreservedly accepted the General Terms of Sale and Delivery of Dazzle Athletics Ltd. Client Business / Club Name:

_______________________________________________ Authorised Representative:

_______________________________________________

Signature: _______________________________________________

Date: _______________________________________________

Dazzle Athletics Ltd — Flat 16 Hartland House, 119A Loughborough Park, London SW9 8FY, England contact@dazzleathletics.com — VAT No.: GB511533334 — EORI No.: GB511533334000 — Company No. 14927190