Les présentes conditions générales de vente (ci-après les « Conditions générales » ou « CGV ») s'appliquent à tout achat effectué par une personne physique ou une personne morale (ci-après le « Client ») auprès de DAZZLE ATHLETICS, société à responsabilité limitée (« Private Limited Company ») de droit britannique, immatriculée sous le numéro 14927190, ayant son siège social au Flat 16 Hartland House, 119A Loughborough Park, Londres, SW9 8FY, Angleterre (ci-après le « Vendeur » ou « DAZZLE ATHLETICS »).

DAZZLE ATHLETICS est spécialisée dans la confection d'uniformes de cheerleading, de danse et de tenues d'entraînement sur mesure. Les présentes Conditions générales ont pour vocation d'encadrer la vente et la livraison de Produits aux Clients.

« Commande » : désigne l'achat des Produits réalisé par un Client auprès du Vendeur.

« Livraison » : désigne la première présentation des Produits commandés au Client à l'adresse de livraison indiquée lors de la Commande.

« Parties » : au pluriel, désigne ensemble le Client et le Vendeur ; au singulier, désigne l'une d'elles.

« Produit » : désigne l'ensemble des produits proposés à la vente : uniformes de cheerleading, de danse et tenues d'entraînement sur mesure.

« Sizing kit » : ensemble de tenues que les athlètes du Client peuvent essayer afin de déterminer la taille adéquate des Produits.

« Territoire » : désigne les territoires sur lesquels la Livraison est assurée par le Vendeur, à savoir la France et le Royaume-Uni.

2.1. Objet
Les présentes Conditions générales régissent la vente par le Vendeur à ses Clients des Produits et précisent notamment les conditions de Commande, de paiement et de Livraison.

2.2. Acceptation
Les CGV sont transmises au Client par courrier électronique lors de l'envoi du devis. En acceptant le devis, le Client reconnaît avoir lu, compris et accepté les présentes sans limitation ni condition. Les CGV applicables sont celles en vigueur au jour de la Commande.

Pour pouvoir acheter un Produit, si le Client est une personne physique, il doit être âgé d'au moins 18 ans et disposer de la capacité légale ou, s'il est mineur, justifier de l'autorisation de ses représentants légaux. Si le Client est une personne morale, le contrat doit être conclu par une personne habilitée à représenter ladite personne morale.

Les informations fournies au Vendeur lors d'une Commande doivent être complètes, exactes et à jour. Le Vendeur se réserve le droit de demander toute confirmation d'identité ou d'éligibilité par tout moyen approprié.

4.1. Caractéristiques des Produits
Le Vendeur s'engage à présenter les caractéristiques essentielles des Produits. Le design est donné à titre indicatif et peut subir de légères modifications en raison des impératifs de production (matières, détails), sans que la responsabilité du Vendeur ne puisse être engagée. Tous les Produits comporteront le logo « Dazzle Athletics » reproduit sur le top et le bas de la tenue. Sa position et sa couleur seront adaptées aux couleurs du Produit.

4.2.1. Consultation et demande de devis
Avant de passer Commande, le Client consulte le Vendeur afin d'obtenir un design et un devis récapitulatif le prix TTC (pour les Clients établis en France), les taxes applicables et, le cas échéant, les frais de Livraison. Le devis est communiqué par email, accompagné des CGV, et reste valable deux (2) mois à compter de son envoi. Le devis annoté « Bon pour accord. J'ai lu et j'accepte les conditions générales de vente », daté et signé, retourné par email à DAZZLE ATHLETICS vaut bon de Commande et implique acceptation totale des CGV.

4.2.2. Confirmation de Commande
La Commande devient définitive dès réception du devis signé, accompagné du paiement prévu. La confection ne débute qu'une fois le règlement encaissé. DAZZLE ATHLETICS se réserve le droit de ne pas honorer une Commande d'un Client avec lequel un litige de paiement est en cours.

4.2.3. Accusé de réception
Une fois toutes les étapes complétées, le Client reçoit par email la confirmation de validation de sa Commande.

4.2.4. Tailles et Sizing kit
(i) Les Sizing kits disponibles concernent les uniformes de type « all star », les tenues d'entraînement (brassières/shorts) et les uniformes homme. Pour les survêtements et jerseys, un tableau de tailles sera demandé. Seul un nombre limité de Sizing kits est disponible simultanément ; les Clients sont placés sur liste d'attente par ordre de demande. Aucun Sizing kit n'est fourni pour les Clients comptant moins de dix (10) athlètes.

(ii) Le Sizing kit est envoyé gratuitement. Le Client dispose de 8 jours à compter de la réception pour le retourner. Au-delà, une pénalité de 100 € par semaine sera facturée. Le renvoi s'effectue exclusivement par Colissimo avec assurance couvrant 500 €. Les frais de renvoi sont à la charge du Client. En cas de perte sans numéro de suivi ni assurance, le Sizing kit sera facturé à l'équipe expéditrice.

(iii) La facture liste les tailles commandées. Aucun retour ou modification n'est accepté après lancement de la Commande. La charte des tailles n'est pas modifiable ; seuls les changements de longueurs s'appliquant à toutes les tailles sont autorisés, à la discrétion de DAZZLE ATHLETICS.

4.2.5. Prototype
Un prototype simplifié (coupe et coutures, sans strass ni logos, couleurs indicatives) est proposé après paiement de la Commande. Le Client peut demander toutes modifications avant lancement de la production. Une fois le prototype accepté, aucune réclamation ni modification de design ne sera prise en compte. Un prototype complet (avec strass, logos et détails) peut être commandé séparément, au double du prix unitaire du devis, avec le même délai de fabrication qu'une Commande standard. Ce prototype ne sera pas déduit de la commande principale.

4.2.6. Facturation
Sur demande expresse du Client, une facture est établie après la Livraison et transmise par email.

4.3. Modification, annulation et remboursement
Toute modification de Commande (design, quantités, etc.) entraîne l'établissement d'un nouveau devis. Conformément à l'article L.221-28 3° du Code de la consommation, le droit de rétractation ne s'applique pas aux produits confectionnés selon les spécifications du Client ou nettement personnalisés. Par conséquent, les Produits ne sont ni échangés ni remboursés. En cas d'annulation par le Client, aucun remboursement ne sera accordé. En cas d'annulation par le Vendeur, le montant total sera intégralement restitué au Client. Aucune modification n'est acceptée une fois la confection lancée.

4.4. Date de la Commande
La date de la Commande est la date à laquelle le Vendeur accuse réception. Le Vendeur se réserve le droit d'annuler toute Commande d'un Client avec lequel existerait un litige de paiement antérieur.

Les prix sont exprimés en euros toutes taxes comprises (TTC) pour les Clients établis en France. Ils incluent la taxe sur la valeur ajoutée (TVA) au taux en vigueur à la date de Commande. Toute modification du taux de TVA applicable peut impacter le prix à compter de la date d'entrée en vigueur.

Le prix indiqué sur la facture comprend les frais de transport, de Livraison et les taxes d'importation, qui sont intégralement pris en charge et réglés par le Vendeur. Les Produits sont expédiés directement depuis l'usine en Chine. Le paiement demandé au Client correspond au montant total, toutes charges incluses, sans frais supplémentaires à l'arrivée.

Frais de traitement pour les petites commandes : Tout Produit dont le montant total est inférieur à 400 € (TTC) fera l'objet d'un forfait de traitement de 40 € HT ajouté à la facture. Ce forfait sera clairement mentionné sur le devis et la facture.

Révision périodique des prix : Le Vendeur se réserve le droit de procéder à une révision de ses tarifs tous les deux (2) ans, ou à chaque renouvellement de Commande intervenant après cette période. Le Client sera informé de toute révision tarifaire au moins trente (30) jours avant sa prise d'effet, par courrier électronique. En cas de désaccord, le Client a la faculté de ne pas passer de nouvelle Commande, sans que cela n'affecte les Commandes déjà confirmées et payées.

Les prix indiqués dans le devis sont valables, sauf erreur grossière, pendant la durée de validité du devis (2 mois).

Le Vendeur conserve la propriété des Produits jusqu'à leur complet paiement par le Client. Les risques de perte ou d'endommagement sont transférés au Client dès la réception des Produits.

7.1. Modalités
Le prix est payable selon l'une des modalités suivantes :
— Paiement intégral au jour de la passation de la Commande. Aucune modélisation ou élément de design ne sera étudié avant réception du paiement.
— Acompte de 50 % du prix total au jour de la passation de la Commande, suivi d'un second versement de 50 % avant la Livraison.

Tout accord de paiement échelonné dérogatoire doit faire l'objet d'un accord écrit préalable du Vendeur (par email). À défaut, les présentes modalités s'appliquent de plein droit.

Les paiements s'effectuent par virement bancaire :
— Bénéficiaire : Dazzle Athletics Ltd
— Banque : Revolut
— IBAN : GB70 REVO 0099 6980 9500 53
— BIC : REVOGB21
— BIC intermédiaire : CHASDEFX

Aucun frais bancaire ne pourra être imputé sur le montant de la facture ; ces frais restent à la charge du Client.

7.2. Retard ou refus de paiement
Certains virements peuvent nécessiter plusieurs jours ouvrés pour être reçus. Si le paiement s'avère impossible pour quelque raison que ce soit, le Vendeur se réserve le droit d'annuler la Commande, la vente étant alors automatiquement résiliée. Le Vendeur se réserve également le droit de suspendre toute Commande en cours ou de refuser toute nouvelle Commande tant qu'un solde impayé demeure.

7.3. Pénalités de retard
Tout retard de paiement par rapport à la date d'échéance convenue entraîne de plein droit, sans mise en demeure préalable :
— L'application d'intérêts de retard au taux de trois (3) fois le taux d'intérêt légal en vigueur, conformément à l'article L.441-10 du Code de commerce ;
— Une indemnité forfaitaire de recouvrement de 40 € HT, conformément à l'article D.441-5 du Code de commerce.

Ces pénalités sont exigibles dès le premier jour de retard et s'appliquent sur l'intégralité des sommes dues. Le Vendeur se réserve le droit de réclamer une indemnisation complémentaire si les frais de recouvrement effectivement engagés dépassent ce forfait.

8.1. Zone de Livraison
Les Produits ne peuvent être livrés que sur le Territoire (France et Royaume-Uni). Toute adresse en dehors de ce Territoire ne peut faire l'objet d'une Commande.

8.2. Délais
Sauf accord contraire, la Livraison intervient généralement entre 65 et 90 jours à compter de la réception par le Vendeur du design final, des tailles, des quantités et du paiement. Ce délai ne tient pas compte de la fermeture annuelle de l'usine (environ 3 semaines en janvier/février pour le Nouvel An chinois). Les délais peuvent varier selon la charge de production, la complexité des tenues, la période de commande et les événements de force majeure.

8.3. Modalités d'expédition
Les Produits sont expédiés par transporteurs internationaux (principalement FedEx et DHL). Un email contenant le numéro de suivi sera adressé au Client dès l'expédition (suivi actif 24 à 48h après envoi). DAZZLE ATHLETICS ne saurait être tenu responsable des retards ou problèmes imputables aux transporteurs. Il est possible qu'un numéro EORI soit exigé par les douanes. Il appartient au Client de s'assurer qu'il est en règle avec les obligations douanières applicables.

8.4. Réception et emballage
Il est recommandé d'aérer les Produits dès réception. En cas de colis endommagé, le Client est invité à le refuser et à formuler des réserves écrites. Toutes réclamations concernant des marchandises manquantes ou détériorées lors du transport doivent être adressées au transporteur au moment de la réception et notifiées à DAZZLE ATHLETICS avec photos à l'appui.

Tout contrat conclu avec un consommateur pour une Commande supérieure à 120 € TTC sera archivé pendant dix (10) ans conformément à l'article L.213-1 du Code de la consommation. Une copie sera disponible sur demande du Client.

Tout Client consommateur bénéficie des garanties légales prévues par le Code de la consommation.

10.1. Garantie de conformité
Conformément aux articles L.217-3 et suivants du Code de la consommation, le Vendeur répond des défauts de conformité existant au moment de la délivrance, apparaissant dans un délai de deux (2) ans. En cas de défaut, le Client peut demander la réparation ou le remplacement du Produit, ou à défaut une réduction de prix ou la résolution du contrat. La mise en conformité est effectuée sans frais pour le Client dans un délai maximum de trente (30) jours.

10.2. Garantie des vices cachés
Conformément aux articles 1641 et suivants du Code civil, le Vendeur répond des vices cachés rendant le Produit impropre à l'usage auquel il est destiné. L'action doit être intentée dans les deux (2) ans suivant la découverte du vice.

La responsabilité du Vendeur ne peut être engagée en cas d'inexécution ou de mauvaise exécution des obligations contractuelles imputables au Client, notamment lors de la passation de sa Commande. Le Vendeur ne peut être tenu responsable pour tout retard ou inexécution imputable à un cas de force majeure au sens de la jurisprudence française.

Conformément à l'article 1218 du Code civil, les Parties ne peuvent être tenues responsables si l'inexécution ou le retard résulte d'un événement imprévisible, irrésistible et extérieur à leur volonté. La Partie touchée en informe l'autre dans les dix (10) jours ouvrables. Si l'empêchement excède trois (3) mois, les Conditions générales peuvent être résiliées par la Partie lésée.

Si le modèle livré est conforme, DAZZLE ATHLETICS n'est pas tenu d'effectuer des retouches gratuites (ajustements de taille, longueurs, etc.). Des retouches peuvent être réalisées sur accord préalable, aux frais du Client (frais de retouches et de transport aller-retour). DAZZLE ATHLETICS décline toute responsabilité en cas de mauvaise utilisation des Produits. L'usure normale (sueur, abrasion, arrachage de strass, etc.) ne constitue pas un motif de retouche gratuite, de remboursement ou de remplacement. En cas de tenues manquantes ou de dommages liés à un mauvais emballage, le Client doit formuler ses réserves par email à DAZZLE ATHLETICS dans un délai de sept (7) jours suivant la Livraison. Passé ce délai, les détériorations seront considérées comme résultant d'une utilisation non conforme.

Dans le cadre des Commandes, le Vendeur collecte les données personnelles du Client nécessaires au traitement de la Commande, à l'établissement des factures et au traitement des demandes de renseignement. Ces données sont conservées confidentiellement et peuvent être communiquées aux sous-traitants chargés de l'exécution des Commandes. Conformément au RGPD et à la loi n° 78-17 du 6 janvier 1978, le Client dispose d'un droit d'accès, de rectification, d'opposition, d'effacement, de limitation du traitement et de portabilité de ses données. Il peut exercer ces droits en écrivant à : contact@dazzleathletics.com. Le Client a également le droit d'introduire une réclamation auprès de la CNIL.

Tout Client consommateur peut s'inscrire sur la liste d'opposition au démarchage téléphonique BLOCTEL : https://www.bloctel.gouv.fr/

15.1 Le Client reconnaît que DAZZLE ATHLETICS est titulaire des droits de propriété intellectuelle sur les esquisses et croquis préparés dans le cadre des Commandes. La Commande n'entraîne aucun transfert de ces droits.

15.2 La reproduction des designs existants d'autres entreprises est interdite. Si le design est proposé par le Client, une photo de référence du modèle ayant servi de base doit être fournie. À défaut, DAZZLE ATHLETICS ne saurait être tenu responsable d'une éventuelle reproduction protégée par le droit d'auteur.

15.3 Le Vendeur est autorisé à utiliser les photographies et vidéos des Produits portés pour la promotion de son activité, notamment sur les réseaux sociaux. Le Client se porte fort de l'accord des personnes figurant sur ces supports.

Conformément aux articles L.611-1 et suivants du Code de la consommation, tout Client consommateur a le droit de recourir gratuitement à un médiateur de la consommation en vue de la résolution amiable d'un litige. Le Client peut contacter le Vendeur à l'adresse contact@dazzleathletics.com avant tout recours à la médiation ou à une action judiciaire. La Commission européenne met à disposition une plateforme de règlement en ligne des litiges : https://ec.europa.eu/consumers/odr

Si une clause des présentes Conditions générales est déclarée invalide par une décision de justice, les autres clauses demeurent pleinement en vigueur. Les conditions non expressément traitées sont régies conformément aux usages du commerce applicable.

Les présentes CGV peuvent être modifiées à tout moment par le Vendeur. Les conditions applicables sont celles en vigueur au moment de la Commande. Les modifications ne s'appliquent pas aux Commandes déjà confirmées.

Les présentes CGV sont rédigées en langue française et régies par le droit français. En cas de litige, une solution amiable sera recherchée en priorité. À défaut d'accord amiable, tout litige relatif à la validité, l'interprétation ou l'exécution des présentes sera soumis aux tribunaux français compétents.

En signant ci-dessous, le Client confirme avoir lu, compris et accepté sans réserve les Conditions Générales de Vente de Dazzle Athletics Ltd. Nom du club / de l'association :

_______________________________________________

Représentant autorisé : _______________________________________________

Signature : _______________________________________________

Date : _______________________________________________

Dazzle Athletics Ltd — Flat 16 Hartland House, 119A Loughborough Park, Londres SW9 8FY, Angleterre — contact@dazzleathletics.com — N° TVA : FR511533334 — EORI : GB511533334000 — Company No. 14927190

Please read the following General Terms of Sale and Delivery ("Terms") carefully before placing any order. If you have any questions, contact Dazzle Athletics directly by email at contact@dazzleathletics.com. These Terms govern the rights and responsibilities of Dazzle Athletics Ltd ("Dazzle Athletics" or "the Company"), a Private Limited Company registered in England and Wales (Company No. 14927190), with its registered office at Flat 16 Hartland House, 119A Loughborough Park, London, SW9 8FY, United Kingdom, and the purchasing party ("the Client"), in connection with the sale of cheerleading uniforms, cheer uniforms, and any other bespoke products. VAT No.: GB511533334 | EORI No.: GB511533334000 Every order placed with Dazzle Athletics constitutes the Client's unreserved acceptance of these Terms, which take precedence over all other documents. By signing the quotation, the Client confirms they have read, understood, and accepted these Terms in full. All prices are denominated in Pounds Sterling (GBP). Import duties, customs taxes, and all applicable charges are prepaid by Dazzle Athletics — no additional charges will arise for the Client upon delivery.

1.1 Prior to placing an order, the Client must consult with Dazzle Athletics to obtain a finalised design and a formal quotation. The quotation will be sent by email, together with these Terms, and remains valid for two (2) months from the date of issue. A fresh quotation is required after this period.

1.2 By returning the quotation signed with the declaration "Agreed and Signed — I have read and accept the General Terms of Sale and Delivery", the Client confirms the order and full acceptance of these Terms.

1.3 Dazzle Athletics reserves the right to decline fulfilment of any order from a Client who has an outstanding or disputed payment.

1.4 Once the design has been approved and production has commenced, no further alterations will be accepted.

1.5 The Dazzle Athletics logo will be incorporated on the upper and lower portions of the uniform or practice wear, with its placement and colour harmonised with the team's designated colours.

2.1 The product designs shown are representations only and do not constitute a legally binding commitment. Minor design adjustments may occur during production to accommodate fabrics, sizes, and manufacturing requirements. Such adjustments do not create any liability for Dazzle Athletics.

2.2 The contract is established upon receipt of the signed quotation and the agreed payment. Production commences only once payment has been received and cleared.

3.1 The Client bears sole responsibility for the selection and purchase of products.

3.2 Any changes to an order (design, quantities, fabrics, etc.) require a revised quotation.

3.3 Pursuant to Article 16(c) of EU Directive 2011/83/EU on consumer rights (as transposed into applicable national law), the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised. Accordingly, no bespoke products may be exchanged or refunded.

3.4 If the Client cancels an order after production has commenced, no refund will be issued.

3.5 If Dazzle Athletics cancels an order, the full amount paid will be returned to the Client promptly.

3.6 Once production has commenced, no modifications will be accepted.

4.1 The price stated on the invoice includes shipping costs. All import duties, customs taxes, and applicable import charges are prepaid and settled by Dazzle Athletics. The Client will not incur any additional charges at the point of delivery.

4.2 Orders are dispatched directly from the factory in China. The total price paid by the Client is all-inclusive — no further payment is required from the Client upon or after delivery.

4.3 Small Order Surcharge: Any order with a total value below €400 will be subject to a handling and processing surcharge of €40. This surcharge will be clearly itemised on the quotation and invoice to cover the fixed costs associated with processing and dispatching small orders.

5.1 Shipping costs are included in the product price.

5.2 Delivery is scheduled within 65 to 90 days from the date on which the final design, payment, and sizing details have all been confirmed and received by Dazzle Athletics.

5.3 The factory observes a closure of approximately three (3) weeks during Chinese New Year (January/February). This period is not included in the timeframe above.

5.4 Delivery timeframes may be discussed on a case-by-case basis, but no guarantees can be given.

5.5 Timeframes may vary based on order volume, design complexity, timing of the order, and events outside Dazzle Athletics' reasonable control.

5.6 Clients are strongly advised not to order at the last minute. Last-minute additions, sizing corrections, or hem alterations may affect the ability to receive uniforms in time for competitions.

6.1 Sizing kits comprise a range of sample sizes to help athletes identify the correct size for their order. Kits are available for girls/women (crop tops, long tops, bodysuits with shorts and skirts, practice wear) and boys/men (long tops, trousers, shorts).

6.2 For tracksuits, jerseys, or other apparel, the Client will be asked to provide a measurement table or specify sizes. All sizes are accommodated; if an athlete cannot find their size, Dazzle Athletics will arrange a custom size. Please note a manufacturing tolerance of ±2cm applies to all measurements.

6.3 Sizing kits are available in limited quantities on a first-come, first-served basis. Access cannot be guaranteed. Programmes with fewer than 10 athletes will not receive a sizing kit.

6.4 Programmes without a sizing kit must provide a full measurement table. Once sizes are confirmed, Dazzle Athletics accepts no responsibility if the sizes received do not fit individual athletes.

6.5 Previous Dazzle Athletics clients do not receive priority for sizing kits unless their existing uniforms are unsuitable for the current team.

6.6 Sizing kits are dispatched free of charge. The Client must return the kit within 8 days of receipt. A charge of €100 per week will apply for any delay beyond this period.

6.7 The sizing kit must be returned via a tracked and insured service, with insurance cover of at least €400. Proof of insurance must be provided in the event of loss. Return shipping costs are borne by the Client. If the kit is lost without a tracking number or insurance, the Client will be invoiced for the full replacement cost.

6.8 Sizing kits may be dispatched in 2 or 3 separate parcels depending on the apparel types ordered.

6.9 Once the invoice is issued and fabrication has commenced, no size modifications or returns will be accepted. Cut and sizing may vary slightly by design. Male trousers are produced with extra length to allow for individual hem alterations — please factor in time for these adjustments.

6.10 Changes to sizing charts are not permitted. Only length adjustments (skirts, shorts, trousers) applied uniformly across all sizes may be considered, at the discretion of Dazzle Athletics.

wish to wear. Cheerleading apparel is designed for tumbling, stunting, and dancing. No item will be refunded or remade if the measurements match those from the sizing kit, within the ±2cm tolerance. Fabric, seams, rhinestones, and logos all affect stretch — bear this in mind when sizing.

7.1 A simplified sample (without rhinestones or logos) will be provided after payment is received. Colours and fabrics shown may not exactly match the final design. All modifications must be requested before production is launched. Once the sample is approved, no further claims or design changes will be accepted.

7.2 A fully detailed sample (with rhinestones, logos, and all specified details) may be ordered prior to the main order as a standalone commission, invoiced at double the per-unit price stated in the quotation. The production timeframe is the same as for a standard order. The sample will not be deducted from the main order if no design changes are made.

8.1 Dazzle Athletics retains legal title to all goods until full payment of the purchase price has been received and, where applicable, all sizing kits have been returned. Risk of loss or damage transfers to the Client upon delivery.

9.1 All designs created by Dazzle Athletics are protected by copyright, intellectual property, and trademark laws in the United Kingdom and the European Union. Dazzle Athletics may use photographs and videos of completed uniforms for promotional purposes, subject to the Client's prior approval.

9.2 Each design is unique and tailored to the Client's specific requirements.

9.3 Dazzle Athletics will not reproduce existing designs from other suppliers. Where the Client provides a design brief inspired by existing uniforms, reference photographs must be supplied. Without these, Dazzle Athletics cannot accept liability for any unintentional reproduction of a protected design.

10.1 Payment options are as follows:
— Full payment at the time of placing the order. No design work, modelling, or production will begin prior to receipt of payment.
— A deposit of 50% of the total order value at the time of placing the order, with the remaining 50% due before dispatch.

All payments must be made by bank transfer to the following account:
— Beneficiary: Dazzle Athletics Ltd
— Bank: Revolut
— Account Number: 57630348
— Sort Code: 04-29-09
— IBAN: GB70 REVO 0099 6980 9500 53
— BIC: REVOGB21

10.2 No other payment method will be accepted. Any bank charges incurred by the Client's bank are the Client's responsibility and may not be deducted from the invoice amount.

10.3 Any instalment or deferred payment arrangement deviating from the terms set out above must be agreed in writing by Dazzle Athletics (by email) prior to the order being placed. In the absence of such written agreement, the standard payment terms above apply in full.

10.4 Late Payment. If any sum due remains unpaid after the agreed payment date, Dazzle Athletics reserves the right to charge interest on the outstanding amount at the rate of 8 percentage points above the European Central Bank's reference rate, in accordance with EU Directive 2011/7/EU on combating late payment in commercial transactions. A fixed recovery compensation of €40 will also be applied automatically upon the first day of default, without prior notice. Dazzle Athletics further reserves the right to suspend any order in progress or decline any new order until all outstanding balances are settled.

11.1 Goods will be dispatched via DHL, FedEx, or DPD. The Client must provide a valid email address, telephone number, and a delivery address where someone is available to receive the parcel. Dazzle Athletics cannot be held liable for carrier delays, losses, or issues arising after delivery.

11.2 Every parcel will be assigned a tracking number, supplied to the Client upon dispatch. Tracking numbers typically become active within 24–48 hours of shipment.

11.3 The Client is responsible for ensuring all delivery information is accurate. Dazzle Athletics accepts no liability for failed deliveries resulting from errors in the recipient's name, address, postcode, or telephone number.

11.4 In the vast majority of cases, Dazzle Athletics handles all customs clearance on the Client's behalf as part of its all-inclusive pricing (see Article 4). In exceptional circumstances, a carrier may request an EORI number from the Client for customs clearance purposes. Dazzle Athletics' own EORI number is GB511533334000. If the Client requires an EORI number, it is their responsibility to obtain one; Dazzle Athletics cannot be held liable for any delays arising from this.

12.1 Upon acceptance of an order and receipt of payment, Dazzle Athletics commits to delivering the goods to the Client within the agreed timeframe.

12.2 The Client is entitled to the statutory rights available under EU consumer law (Directive 2019/771 on contracts for the sale of goods), including the right to goods that are in conformity with the contract, fit for purpose, and as described. These rights do not cover deterioration resulting from normal or improper use of the goods.

12.3 In the event that goods are missing or damaged in transit, the Client must raise all necessary reservations with Dazzle Athletics within seven (7) days of receiving the parcel.

12.4 If a parcel shows evident damage upon delivery, the Client should refuse it or note the damage immediately and provide photographic evidence. Claims cannot be processed until full documentation is received.

12.5 For concealed defects, the Client may request a repair, replacement, or refund as appropriate under EU consumer law. The claim will only be processed upon submission of adequate evidence.

13.1 If goods are delivered in conformity with the confirmed order, Dazzle Athletics is not obligated to carry out free alterations (size adjustments, hem lengths, sleeve lengths, etc.). Alterations may be carried out by agreement at the Client's cost (including all shipping costs).

13.2 Dazzle Athletics accepts no liability for damage caused by improper use or mishandling. Normal wear and tear — including sweat, fabric abrasion, and rhinestone wear — does not constitute grounds for free alterations, refunds, or replacements.

13.3 Claims relating to missing items or packaging damage must be submitted by email to Dazzle Athletics within seven (7) days of delivery. Claims raised after this period will not be considered.

14.1 Dazzle Athletics collects and processes personal data provided by the Client solely for the purposes of order fulfilment, invoicing, and customer communication, in accordance with the EU General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and applicable national legislation.

14.2 Personal data will not be shared with third parties except where necessary to fulfil the order (e.g. shipping carriers, payment processors). Data is retained for as long as required by law or for the purposes for which it was collected.

14.3 The Client has the right to access, rectify, erase, or restrict processing of their personal data, and to object to its use. To exercise these rights, contact: contact@dazzleathletics.com. The Client also has the right to lodge a complaint with the supervisory authority in their country of residence (in France: the CNIL — https://www.cnil.fr).

15.1 Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to: acts of God, fire, flood, earthquake, transport disruptions, power failures, telecommunications failures, epidemics, or government restrictions.

15.2 The affected party must notify the other party within ten (10) working days of the event. Both parties shall seek to agree how obligations will be fulfilled within one (1) month. If the force majeure event persists for more than three (3) months, either party may terminate the contract.

16.1 In the event of a dispute, the Client should first contact Dazzle Athletics at contact@dazzleathletics.com to seek an amicable resolution.

16.2 If the dispute cannot be resolved directly, the Client may refer the matter to a consumer mediator. In accordance with applicable EU consumer ADR legislation (Directive 2013/11/EU), Dazzle Athletics proposes recourse to a competent consumer mediator. Details of the mediator are available at: https://www.economie.gouv.fr/mediation-conso.

16.3 For online transactions involving EU-resident consumers, the European Commission's Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr.

17.1 These Terms are governed by and construed in accordance with French law, without prejudice to any mandatory consumer protection provisions of the law of the Client's country of residence where these are more favourable to the Client.

17.2 In the event of a dispute that cannot be resolved amicably, the competent courts shall be determined in accordance with applicable EU rules, in particular Regulation (EU) No 1215/2012 (Brussels I Recast).

18.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.2 Dazzle Athletics may update these Terms at any time. The Terms applicable to any order are those in force at the date the order is placed. Amendments do not affect previously confirmed orders.

By signing below, the Client confirms they have read, understood, and unreservedly accepted the General Terms of Sale and Delivery of Dazzle Athletics Ltd. Client Business / Club Name:

_______________________________________________ Authorised Representative:

_______________________________________________

Signature: _______________________________________________

Date: _______________________________________________

Dazzle Athletics Ltd — Flat 16 Hartland House, 119A Loughborough Park, London SW9 8FY, England contact@dazzleathletics.com — VAT No.: GB511533334 — EORI No.: GB511533334000 — Company No. 14927190

Please read the following General Terms of Sale and Delivery ("Terms") carefully before placing any order. If you have any questions, contact Dazzle Athletics directly by email at contact@dazzleathletics.com. These Terms govern the rights and responsibilities of Dazzle Athletics Ltd ("Dazzle Athletics" or "the Company"), a Private Limited Company registered in England and Wales (Company No. 14927190), with its registered office at Flat 16 Hartland House, 119A Loughborough Park, London, SW9 8FY, and the purchasing party ("the Client"), in connection with the sale of cheerleading uniforms, cheer uniforms, and any other bespoke products. VAT No.: GB511533334 | EORI No.: GB511533334000 Every order placed with Dazzle Athletics constitutes the Client's unreserved acceptance of these Terms, which take precedence over all other documents. By signing the quotation, the Client confirms they have read, understood, and accepted these Terms in full. All prices are denominated in Pounds Sterling (GBP). Import duties, customs taxes, and all applicable charges are prepaid by Dazzle Athletics — no additional charges will arise for the Client upon delivery.

1.1 Prior to placing an order, the Client must consult with Dazzle Athletics to obtain a finalised design and a formal quotation. The quotation will be sent by email, together with these Terms, and remains valid for two (2) months from the date of issue. A fresh quotation is required after this period.

1.2 By returning the quotation signed with the declaration "Agreed and Signed — I have read and accept the General Terms of Sale and Delivery", the Client confirms the order and full acceptance of these Terms.

1.3 Dazzle Athletics reserves the right to decline fulfilment of any order from a Client who has an outstanding or disputed payment.

1.4 Once the design has been approved and production has commenced, no further alterations will be accepted.

1.5 The Dazzle Athletics logo will be incorporated on the upper and lower portions of the uniform or practice wear, with its placement and colour harmonised with the team's designated colours.

2.1 The product designs shown are representations only and do not constitute a legally binding commitment. Minor design adjustments may occur during production to accommodate fabrics, sizes, and manufacturing requirements. Such adjustments do not create any liability for Dazzle Athletics.

2.2 The contract is established upon receipt of the signed quotation and the agreed payment. Production commences only once payment has been received and cleared.

3.1 The Client bears sole responsibility for the selection and purchase of products.

3.2 Any changes to an order (design, quantities, fabrics, etc.) require a revised quotation.

3.3 Under Regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel does not apply to goods made to the Client's specification or clearly personalised. Accordingly, no bespoke products may be exchanged or refunded.

3.4 If the Client cancels an order after production has commenced, no refund will be issued.

3.5 If Dazzle Athletics cancels an order, the full amount paid will be returned to the Client promptly.

3.6 Once production has commenced, no modifications will be accepted.

4.1 The price stated on the invoice includes shipping costs. All import duties, customs taxes, and applicable import charges are prepaid and settled by Dazzle Athletics. The Client will not incur any additional charges at the point of delivery.

4.2 Orders are dispatched directly from the factory in China. The total price paid by the Client is all-inclusive — no further payment is required from the Client upon or after delivery.

4.3 Small Order Surcharge: Any order with a total value below £400 will be subject to a handling and processing surcharge of £40. This surcharge will be clearly itemised on the quotation and invoice to cover the fixed costs associated with processing and dispatching small orders.

5.1 Shipping costs are included in the product price.

5.2 Delivery is scheduled within 65 to 90 days from the date on which the final design, payment, and sizing details have all been confirmed and received by Dazzle Athletics.

5.3 The factory observes a closure of approximately three (3) weeks during Chinese New Year (January/February). This period is not included in the timeframe above.

5.4 Delivery timeframes may be discussed on a case-by-case basis, but no guarantees can be given.

5.5 Timeframes may vary based on order volume, design complexity, timing of the order, and events outside Dazzle Athletics' reasonable control.

5.6 Clients are strongly advised not to order at the last minute. Last-minute additions, sizing corrections, or hem alterations may affect the ability to receive uniforms in time for competitions.

6.1 Sizing kits comprise a range of sample sizes to help athletes identify the correct size for their order. Kits are available for girls/women (crop tops, long tops, bodysuits with shorts and skirts, practice wear) and boys/men (long tops, trousers, shorts).

6.2 For tracksuits, jerseys, or other apparel, the Client will be asked to provide a measurement table or specify sizes. All sizes are accommodated; if an athlete cannot find their size, Dazzle Athletics will arrange a custom size. Please note a manufacturing tolerance of ±2cm applies to all measurements.

6.3 Sizing kits are available in limited quantities on a first-come, first-served basis. Access cannot be guaranteed. Programmes with fewer than 10 athletes will not receive a sizing kit.

6.4 Programmes without a sizing kit must provide a full measurement table. Once sizes are confirmed, Dazzle Athletics accepts no responsibility if the sizes received do not fit individual athletes.

6.5 Previous Dazzle Athletics clients do not receive priority for sizing kits unless their existing uniforms are unsuitable for the current team.

6.6 Sizing kits are dispatched free of charge. The Client must return the kit within 8 days of receipt. A charge of £100 per week will apply for any delay beyond this period.

6.7 The sizing kit must be returned via a tracked and insured service, with insurance cover of at least £400. Proof of insurance must be provided in the event of loss. Return shipping costs are borne by the Client. If the kit is lost without a tracking number or insurance, the Client will be invoiced for the full replacement cost.

6.8 Sizing kits may be dispatched in 2 or 3 separate parcels depending on the apparel types ordered.

6.9 Once the invoice is issued and fabrication has commenced, no size modifications or returns will be accepted. Cut and sizing may vary slightly by design. Male trousers are produced with extra length to allow for individual hem alterations — please factor in time for these adjustments.

6.10 Changes to sizing charts are not permitted. Only length adjustments (skirts, shorts, trousers) applied uniformly across all sizes may be considered, at the discretion of Dazzle Athletics.

wish to wear. Cheerleading apparel is designed for tumbling, stunting, and dancing. No item will be refunded or remade if the measurements match those from the sizing kit, within the ±2cm tolerance. Fabric, seams, rhinestones, and logos all affect stretch — bear this in mind when sizing.

7.1 A simplified sample (without rhinestones or logos) will be provided after payment is received. Colours and fabrics shown may not exactly match the final design. All modifications must be requested before production is launched. Once the sample is approved, no further claims or design changes will be accepted.

7.2 A fully detailed sample (with rhinestones, logos, and all specified details) may be ordered prior to the main order as a standalone commission, invoiced at double the per-unit price stated in the quotation. The production timeframe is the same as for a standard order. The sample will not be deducted from the main order if no design changes are made.

8.1 Dazzle Athletics retains legal title to all goods until full payment of the purchase price has been received and, where applicable, all sizing kits have been returned. Risk of loss or damage transfers to the Client upon delivery.

9.1 All designs created by Dazzle Athletics are protected by the copyright, intellectual property, and trademark laws of the United Kingdom. Dazzle Athletics may use photographs and videos of completed uniforms for promotional purposes, subject to the Client's prior approval.

9.2 Each design is unique and tailored to the Client's specific requirements.

9.3 Dazzle Athletics will not reproduce existing designs from other suppliers. Where the Client provides a design brief inspired by existing uniforms, reference photographs must be supplied. Without these, Dazzle Athletics cannot accept liability for any unintentional reproduction of a protected design.

Payment options are as follows:
— Full payment at the time of placing the order. No design work, modelling, or production will begin prior to receipt of payment.
— A deposit of 50% of the total order value at the time of placing the order, with the remaining 50% due before dispatch.

All payments must be made by bank transfer to the following account:
— Beneficiary: Dazzle Athletics Ltd
— Bank: Revolut
— Account Number: 57630348
— Sort Code: 04-29-09
— IBAN: GB70 REVO 0099 6980 9500 53
— BIC: REVOGB21

10.2 No other payment method will be accepted. Any bank charges incurred by the Client’s bank are the Client’s responsibility and may not be deducted from the invoice amount.

10.3 Any instalment or deferred payment arrangement deviating from the terms set out above must be agreed in writing by Dazzle Athletics (by email) prior to the order being placed. In the absence of such written agreement, the standard payment terms above apply in full.

10.4 Late Payment. If any sum due remains unpaid after the agreed payment date, Dazzle Athletics reserves the right to charge interest on the outstanding amount at the rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. A fixed compensation fee of £40 will also be applied automatically upon the first day of default, without prior notice. Dazzle Athletics further reserves the right to suspend any order in progress or decline any new order until all outstanding balances are settled.

11.1 Goods will be dispatched via DHL, FedEx, or DPD. The Client must provide a valid email address, telephone number, and a delivery address where someone is available to receive the parcel. Dazzle Athletics cannot be held liable for carrier delays, losses, or issues arising after delivery.

11.2 Every parcel will be assigned a tracking number, supplied to the Client upon dispatch. Tracking numbers typically become active within 24–48 hours of shipment.

11.3 The Client is responsible for ensuring all delivery information is accurate. Dazzle Athletics accepts no liability for failed deliveries resulting from errors in the recipient’s name, address, postcode, or telephone number.

11.4 EORI Number: It is possible that an EORI number may be required for customs clearance on the Client’s side. Dazzle Athletics’ own EORI number is GB511533334000. If the Client requires an EORI number, it is their responsibility to obtain one; Dazzle Athletics cannot be held liable for any delays arising from this.

12.1 Upon acceptance of an order and receipt of payment, Dazzle Athletics commits to delivering the goods to the Client within the agreed timeframe.

12.2 The Client is entitled to the statutory rights available under the Consumer Rights Act 2015, including the right to goods that are of satisfactory quality, fit for purpose, and as described. These rights do not cover deterioration resulting from normal or improper use of the goods.

12.3 In the event that goods are missing or damaged in transit, the Client must raise all necessary reservations with Dazzle Athletics within seven (7) days of receiving the parcel.

12.4 If a parcel shows evident damage upon delivery, the Client should refuse it or note the damage immediately and provide photographic evidence. Claims cannot be processed until full documentation is received.

12.5 For concealed defects, the Client may request a repair, replacement, or refund as appropriate under the Consumer Rights Act 2015. The claim will only be processed upon submission of adequate evidence.

13.1 If goods are delivered in conformity with the confirmed order, Dazzle Athletics is not obligated to carry out free alterations (size adjustments, hem lengths, sleeve lengths, etc.). Alterations may be carried out by agreement at the Client's cost (including all shipping costs).

13.2 Dazzle Athletics accepts no liability for damage caused by improper use or mishandling. Normal wear and tear — including sweat, fabric abrasion, and rhinestone wear — does not constitute grounds for free alterations, refunds, or replacements.

13.3 Claims relating to missing items or packaging damage must be submitted by email to Dazzle Athletics within seven (7) days of delivery. Claims raised after this period will not be considered.

14.1 Dazzle Athletics collects and processes personal data provided by the Client solely for the purposes of order fulfilment, invoicing, and customer communication, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

14.2 Personal data will not be shared with third parties except where necessary to fulfil the order (e.g. shipping carriers, payment processors). Data is retained for as long as required by law or for the purposes for which it was collected.

14.3 The Client has the right to access, rectify, erase, or restrict processing of their personal data, and to object to its use. To exercise these rights, contact: contact@dazzleathletics.com. The Client also has the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

15.1 Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to: acts of God, fire, flood, earthquake, transport disruptions, power failures, telecommunications failures, epidemics, or government restrictions.

15.2 The affected party must notify the other party within ten (10) working days of the event. Both parties shall seek to agree how obligations will be fulfilled within one (1) month. If the force majeure event persists for more than three (3) months, either party may terminate the contract.

16.1 In the event of a dispute, the Client should first contact Dazzle Athletics at contact@dazzleathletics.com to seek an amicable resolution.

16.2 If the dispute cannot be resolved directly, the Client may refer the matter to an approved Alternative Dispute Resolution (ADR) provider. Information on approved ADR schemes is available from the Chartered Trading Standards Institute: https://www.tradingstandards.uk/commercial-services/adr-approved-bodies

16.3 For online transactions involving EU-resident consumers, the European Commission’s Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr

17.1 These Terms are governed by and construed in accordance with the laws of England and Wales. In the event of a dispute, the parties shall first seek an amicable resolution.

17.2 If no amicable resolution is reached, the courts of England and Wales shall have exclusive jurisdiction to hear any dispute arising out of or in connection with these Terms.

18.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.2 Dazzle Athletics may update these Terms at any time. The Terms applicable to any order are those in force at the date the order is placed. Amendments do not affect previously confirmed orders.

By signing below, the Client confirms they have read, understood, and unreservedly accepted the General Terms of Sale and Delivery of Dazzle Athletics Ltd. Client Business / Club Name:

_______________________________________________ Authorised Representative:

_______________________________________________

Signature: _______________________________________________

Date: _______________________________________________

Dazzle Athletics Ltd — Flat 16 Hartland House, 119A Loughborough Park, London SW9 8FY, England contact@dazzleathletics.com — VAT No.: GB511533334 — EORI No.: GB511533334000 — Company No. 14927190