DAZZLE ATHLETICS
Terms and Conditions
Please ensure that you carefully read the following General Terms of Sale and Delivery before placing any orders. If you have any inquiries or require clarification, kindly reach out to Dazzle Athletics directly via email or Instagram.
The ensuing General Terms of Sale and Delivery delineate the comprehensive rights and responsibilities binding the company, Dazzle Athletics, duly registered as a Sole Trader within the United Kingdom, and you - this includes both natural and legal entities actively engaged in business and duly listed on the Register of Commerce, especially pertaining to the sale of Cheerleading uniforms, Cheer uniforms, and any other bespoke products.
It is imperative to note that every order conducted through Dazzle Athletics signifies the unreserved acceptance of these sales conditions by the purchaser. These conditions take precedence over all other documents presented to the client and provide precise stipulations concerning order conditions, payment terms, and product delivery conditions.
The act of the client affixing their signature to this agreement constitutes a comprehensive and unambiguous acceptance of the clauses and provisions articulated herein.
All prices are denominated in pounds and are exclusive of custom taxes (refer to article 4 for further information).
Article 1 - Consultation Process and Quotes:
1.1 Prior to initiating an order, the client is required to engage in consultation with Dazzle Athletics to acquire a finalized design and a formal quotation. The quotation will be dispatched via email, accompanied by the sales conditions, and shall remain valid for a duration of 2 months. Past this 2-month period, a fresh quotation shall be issued.
1.2 The client, upon endorsing the quotation with the following declaration, "Agreed and Signed, I have read and I accept the General Terms of Sale and Delivery," is obligated to return the signed quotation to Dazzle Athletics. This signed document shall be construed as an order form and signifies the client's full acceptance of the General Terms of Sale and Delivery.
1.3 It is essential to acknowledge that Dazzle Athletics retains the prerogative to decline delivery or the fulfilment of an order originating from a client who has not duly settled an outstanding order or is currently engaged in a dispute.
1.4 Once the design has received approval and is in the process of production, no further alterations will be accommodated.
1.5 Furthermore, please be aware that the Dazzle Athletics logo will be incorporated onto the upper portion of the uniform or practice wear. This logo placement will be situated on the side and will be harmonized with the team's designated colours.
Article 2 – Confirmation of Order and Conclusion of Contracts:
2.1 The design of the products serves as a mere representation and should not be construed as a legally binding commitment. Minor alterations to the design may occur to facilitate the fabrication process, accommodate various sizes, and adapt to different fabrics. Such adjustments do not impart any liability upon Dazzle Athletics, and as a result, the legality of the order cannot be contested.
2.2 Upon receipt of the signed contract and the agreed-upon amount stipulated in the invoice, the contract shall officially be established. It is imperative to acknowledge that the production of the uniforms will commence only upon the receipt of payment.
Article 3 – Modification of the order, cancellation of the order, terms of repayment.
3.1 The client bears exclusive responsibility for both the selection and acquisition of a product.
3.2 Any alterations to an order, whether pertaining to design, quantities, or fabric, necessitate the issuance of a revised quotation.
3.3 It is important to note that under Section 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, there is an exemption for "the supply of goods that are made to the consumer’s specification or are clearly personalized" from the right to cancel. Consequently, no custom-made products will be subject to exchange or refund.
3.4 In the event that a client opts to cancel an order once production has commenced, payment shall not be subject to reimbursement.
3.5 Should Dazzle Athletics decide to cancel an order, the entire sum shall be promptly returned to the client.
3.6 Once production has initiated, no further modifications will be entertained.
Article 4 – Prices and taxes:
4.1 The price specified on the invoice exclusively encompasses shipping costs, with Dazzle Athletics retaining liability for any potential taxes incurred during the importation process.
4.2 Orders will be dispatched directly from the factory, and it is essential for the customer to furnish a contact phone number. Subsequently, the customer will receive a text message requesting payment for taxes. They shall have the facility to forward this text to Dazzle Athletics for the settlement of taxes, incurring no additional expenses on their part.
Article 5 – Contractual delivery times:
5.1 As elucidated in Section 4.1 above, the shipping cost is encompassed within the price of the uniform.
5.2 The ordered uniforms are scheduled for delivery within a timeframe spanning 60 to 75 days subsequent to the placement of the order. The specified 60 to 75-day timeframe commences once confirmation has been received for the design, payment, and sizing details.
5.3 Please be aware that the production observes a closure period of three weeks for the Chinese New Year, occurring between January and February. Any other services provided by Dazzle Athletics such as design will carry on. This period is not factored into the aforementioned timeframe.
5.4 These stipulated timeframes are subject to individual review with the customer, although no definitive guarantees can be provided.
5.5 It is important to acknowledge that the indicated timeframe may undergo slight adjustments contingent upon the volume of orders, the intricacy of the designs, and the timing of the order placement.
5.6 Additionally, it is prudent to consider the potential necessity for minor alterations when placing an order. This could encompass uniform adjustments for specific athletes, rectification of sizing or quantity errors, or last-minute additions to the order. Therefore, it is advisable not to delay, as procrastination may result in unfulfilled uniform requirements.
Article 6 - Sizes and Sizing kit
6.1 A sizing kit comprises a set of sizes designed to assist your athletes in determining the appropriate size for their orders. These kits are available for both girls/women, encompassing crop tops, long tops, bodies with shorts and skirts, as well as practice wear, and for boys/men, which include long tops, trousers, and shorts.
6.2 For orders of different apparel types, such as tracksuits or jerseys, you will be requested to provide a size table with measurements or specify sizes. All sizes are accommodated, and if any athlete cannot find their size within the standard kits, Dazzle Athletics will arrange for a custom size to be produced. It's important to note that made-to-measure is distinct from tailored; we collect specific measurements, and individuals with different body shapes may share identical measurements. Therefore, some adjustments may be necessary upon receiving the uniforms. Please consider a manufacturing tolerance of 2cm for all measurements.
6.3 Limited quantities of sizing kits are available, and allocation will follow a first-come, first-served basis. While every effort will be made to ensure access for all programs, it cannot be guaranteed. Programs with fewer than 10 athletes will not be obliged to receive a sizing kit.
6.4 Programs lacking access to a sizing kit must provide a measurement table. Once sizes are confirmed with the customer, Dazzle Athletics will not assume responsibility if the sizes received do not fit the athletes.
6.5 Programs that have previously ordered Dazzle Athletics uniforms will not receive priority for sizing kits unless the sizes already received are unsuitable (e.g., uniforms ordered for a senior team may not fit a junior team).
6.6 Sizing kits will be dispatched, free of charge, either by Dazzle Athletics or the previous program. It is your responsibility to return the sizing kit to Dazzle Athletics or another program. Please refrain from retaining the sizing kit for more than 8 days, as a charge of £100 per week will apply thereafter.
6.7 You must use a trusted carrier to return the sizing kit and insure it for a value of £400. In the event of loss, you must provide documents proving the purchase of insurance.
6.8 Kindly note that sizing kits may be dispatched in 2 or 3 parcels depending on the type of apparel ordered (practice wear/uniforms kits, female/male kits).
6.9 Once the invoice is generated, no modifications or returns will be entertained once fabrication has commenced. Please be aware that cut/sizing may slightly vary depending on the design of the apparel. Male trousers will be produced with extra length to facilitate hem alterations by each athlete. Factor in additional time for these adjustments.
6.10 Changes to sizing charts (including sizing kits) will not be permitted. Only alterations in lengths (skirts, shorts, trousers) for the entire team will be considered at the discretion of Dazzle Athletics.
IMPORTANT:
Recommendations for utilizing the sizing kits:
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Be aware that depending on the styles, fabrics, and sewing techniques, there may be variations. Please consider that seams, rhinestones, applied logos, and the nature of the fabric can impact the stretch of the apparel. Keep this in mind when using the sizing kit.
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It's essential to recognize that there exists an international error margin of 1 to 2cm for each measurement on a flat laid fabric. This means that there could be a discrepancy of up to 4cm in measurements, such as the waistline of a skirt, for example.
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When selecting a size, refrain from choosing what you'd like to wear and instead opt for the size that provides the utmost comfort. Cheerleading apparel is designed to enable tumbling, stunting, and dancing, so it's prudent to make your size selection wisely.
No item of apparel will be subject to refund or remaking as long as the measurements align with those obtained from the sizing kit, taking into account the specified error margin.
Article 7 - Sample:
7.1 A blank sample (without rhinestones or logos) will be provided with each order made through Dazzle Athletics after payment has been completed. Once the sample has been reviewed and approved, no further claims or modifications will be entertained.
7.2 Should you wish to request a sample adorned with stones and logos before placing the order, please be aware that the sample will be subject to invoicing. The cost of this sample will be double the amount specified for a single item. The production timeframe for the sample will align with the same timeframe as outlined above for bulk orders (as per Article 5).
Article 8 - Retention of Title (ROT)
8.1 Dazzle Athletics retains legal ownership of the goods until the full payment of the purchase price has been received and all sizing kits have been returned.
Article 9 - Copyright protection:
9.1 Any designs provided by Dazzle Athletics are safeguarded by the copyright, intellectual property, and trademark laws of the United Kingdom. Dazzle Athletics may utilize live photos of the uniforms, subject to program approval, for promotional purposes within its business operations.
9.2 Each design is distinct and will be tailored to meet your specific criteria.
9.3 Dazzle Athletics is committed to supporting and protecting the intellectual property of other businesses, and as such, it will not accept any replication of existing designs. In instances where the design is supplied by the program, Dazzle Athletics will require access to photos of the uniforms used as inspiration. Without this information, Dazzle Athletics cannot assume liability for any reproduction of an existing design, whether it be in digital form or already present in the market.
Article 10 - Payment Methods:
10.1 Orders will proceed to the fabrication stage only upon the receipt of a payment equivalent to or exceeding 50% of the total amount.
10.2 The payment will be made on the following bank account:
Bank : Revolut
Beneficiary: DAZZLE ATHLETICS LTD
Account Number: 57630348
Sort Code: 04-29-09
10.3 No other payment methods will be accepted.
Article 11 – Delivery of the order:
11.1 The items will be dispatched via either DHL, FedEx, or DPD. You will be requested to furnish an email address and a phone number. Additionally, it is advisable to utilize a postal address where someone is available to receive the parcel. Please be aware that Dazzle Athletics cannot be held accountable for any delays or issues arising from the carriers, nor for any loss or theft subsequent to the parcel's delivery.
11.2 Every parcel will be accompanied by a tracking number, which will be supplied to you. Typically, these tracking numbers become active within 24 to 48 hours following shipment.
11.3 It is imperative to ensure that you have provided Dazzle Athletics with accurate information. Dazzle Athletics will assume no responsibility for errors in the recipient's contact details, such as names, numbers, street names, zip codes, city names, telephone numbers, etc. Dazzle Athletics shall not be held liable if, due to these errors, the carrier is unable to deliver the parcel.
11.4 It is conceivable that an EORI (Economic Operators Registration and Identification) number may be requisite. Dazzle Athletics' EORI number is GB026439618000. If such a number is mandatory on your end, it becomes your responsibility, and Dazzle Athletics cannot be held liable for any delays associated with the creation of the EORI.
Article 12 - Rights and obligations of parties in interest
12.1 Upon the acceptance of an order and subsequent receipt of payment, Dazzle Athletics commits to delivering the goods to the customer.
12.2 The customer is entitled to the statutory warranty against concealed defects or non-compliance. However, this warranty does not extend to deterioration resulting from the ordinary or improper use of the goods.
12.3 In the event that any goods are missing or damaged during transit, it is incumbent upon the customer to promptly communicate all necessary reservations on the purchase order within 3 days following the receipt of the parcel.
12.4 Should the parcel exhibit evident damage during transit, immediate notification to the carrier is imperative, accompanied by photographic evidence and any other substantiating proof. Dazzle Athletics and the customer can only be compensated once Dazzle Athletics has received all relevant information. Claims will not be entertained until this criterion is met.
12.5 In cases involving concealed defects, the customer holds the prerogative to either request a refund or a replacement (the determination of refund value and replacement quantities shall be at the discretion of Dazzle Athletics). However, the claim will only be processed upon the submission of requisite evidence.
Article 13 - Complaints:
13.1 If the goods are found not to be in compliance at the time of delivery, it is important to note that Dazzle Athletics is not obligated to provide free alterations.
13.2 Dazzle Athletics shall not assume responsibility for improper handling or misuse of the goods. These items are textile articles, and despite their high quality, wear and tear is an inevitable part of their natural usage. Even when cared for in optimal conditions, factors such as sweat, abrasion, and rhinestone wear may occur as part of the normal wear and tear of the articles. Such occurrences shall, under no circumstances, serve as sufficient grounds for free alterations, refunds, or replacements.
13.3 In the event that one of the articles is damaged upon receipt, it is the customer's responsibility to notify Dazzle Athletics within one week for the claim to be duly considered.
Article 14 – Acts of God:
14.1 In the event that either party is unable to fulfill its obligations under the terms of this General Terms of Sale and Delivery due to circumstances reasonably beyond its control, such as acts of God, interruption of electrical power or other utilities, equipment or transmission failure, or damage beyond reasonable control, that party shall not be held liable to the other for any damages arising from such failure to perform or resulting from such causes. Both parties shall promptly notify each other following the occurrence of such events.
14.2 It should be noted that neither party shall be deemed to have breached its contractual obligations if the execution thereof is delayed, hindered, or impeded by a fortuitous event or a case of absolute necessity. These may include extraordinary and irresistible events or circumstances that are external to the parties, unpredictable, inevitable, and beyond their control, despite their best efforts. The affected party shall notify the other party within 10 days. Subsequently, both parties shall engage in discussions within one month, unless prevented by a fortuitous event, to assess the implications of the incident and determine how the contract's obligations will be fulfilled. If the force majeure event persists for a period exceeding three months, the present general conditions may be terminated by the aggrieved party.
14.3 Explicitly, force majeure or fortuitous events, in addition to those typically recognized by the decisions of the United Kingdom courts and tribunals, shall include but not be limited to: transportation disruptions, earthquakes, fires, storms, floods, lightning, telecommunications network failures, or specific difficulties with telecommunications networks beyond the control of the customers.
Article 15 – Governing Law and Jurisdiction
15.1 These General Terms of Sale and Delivery are subject to and shall be construed in accordance with the laws of the United Kingdom. In the event of a dispute or claim, the consumer shall first seek an amicable resolution with Dazzle Athletics. In the absence of an out-of-court settlement, by mutual agreement, only the Courts with jurisdiction within the geographic location of Dazzle Athletics registered office shall have the authority to hear any disputes concerning the interpretation or execution of the contract. This applies even if third parties are involved or there is a plurality of defendants or stipulations related to the place of payment or delivery.